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Counseling at Your Fingertips

Therapy services are offered with an online platform meaning you as a client can receive services are the comfort of your own home, on break from work, or another safe place you would feel is best for your care and treatment. 

Individual and Group Counseling at Home

Individual therapy is available at the convenience of your phone, tablet or computer.  Individual therapy is between you and your primary counselor.  You will meet via a secured platform for each session. 

Group therapy will be offered (check back for more information)

If you would like to understand more what therapy is and if it is right for you, check out our blog to learn more. 

Working From Home
Man Working from Home

EAP Counseling

What is EAP? EAP stands for Employee Assistance Program. Many companies and places of employment offer EAP resources. If this benefit is availability it usually means your company is covering a set amount of sessions to address a mental health or work related stressor on a short term basis that if 100% covered by your benefits. 

If services as needed post the set number of EAP sessions offered you can look at utilizing your insurance benefits or pay out of pocket for services. You can ask your HR department if you have EAP benefits and how to find in-network providers.  See below for current In Network EAP companies. If you would like to know more about EAP services check out our blog on EAP services. 

At TheraVault LLC we believe in being fully transparent. We know that finding a counselor that is the right fit for you can be challenging and overwhelming.  As a potential client, you need to find a counselor that you feel comfortable with and should feel empowered to find the right fit for you. Please be aware the following is our full fees and the co-pay/fee due will be less. To minimize surprises, please reach out to your insurance carrier and use this form to determine the co-pay/fee you would owe at the time of service.

Rates and Insurance

  • Intake Session $150

  • Private Pay $125 Individual Session

  • Private Pay $50 per Group Session

  • Insurance Plans IN Network With:


    • Cigna

    • Aetna

    • Aetna Ambetter

    • Medical Mutual

    • Golden Rule

    • Caresource

    • Medicaid

    • UMR

    • Molina

    • OhioHealthy

    • Buckeye Health Plan

    • Anthem Blue Cross/Blue Shield

    • UHC Community Plan

    • OSU Health Plan

    • Ameritas Medicare

  • Current in progress​​

    • UHC Community Plan

    • OSU Health Plan

    • Tricare

Tree Shadows on Wall


Providing EAP Services to the following (check back often for updates to the network):

  • Magellen EAP

  • McGlaughlin Young

  • Lifeworks

  • BHS


Additional services (such as letter writing, forms, consultations with other providers): $150/hr prorated. 

We DO NOT write letters for Emotional Support Animals or Exemptions.  We also will not complete disability paperwork, FMLA paperwork, or any other accommodation paperwork for newly established clients. 

Cancellation Policy:  If you need to cancel your appointment, please give a 24hr notice.  If 24hr notice is not given, you will be charged a $75 fee.  No call/no show will be charged full fee session.

Insurance companies do not pay charges for missed appointments, you are responsible for the fee out of pocket for late cancellation, or no call/no show fees.

I will do everything I can to help you understand your benefits, but please feel free to reach out to your insurance carrier if you have any questions!

All major debit, credit, HSA/FSA cards accepted.

Good Faith Estimate
Information for clients who do not have insurance or who are not using insurance 

Notice: ​You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

​Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit or call ​800-985-3059.

TheraVault, LLC Good Faith Estimate

​Beginning January 1, 2022, federal laws regulating client care have been updated to include the “No Surprises” Act. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services called a “Good Faith Estimate” (GFE) explaining how much your medical care will cost.

This new regulation is designed to provide transparency to patients regarding their expected medical expenses and to protect them from surprises when they receive their medical bills. It allows patients to understand how much their health care will cost before they receive services.

There are a number of factors that make It challenging to provide an estimate on how long it will take for a client to complete therapeutic treatment, and much depends on the individual client and their goals in seeking therapy. Some clients are satisfied with a reduction in symptoms while others continue longer because it feels beneficial to do so. Others begin to schedule less frequently, and may continue to come in for “tune ups” or when issues arise. Ultimately, as the client, it is your decision when to stop therapy.

​At TheraVault, LLC we must provide a diagnosis for all clients for both ethical, legal, and insurance reasons -- as well as required by the "No Surprises Act". A formal diagnosis occurs after an assessment has been completed. That will take place 1-5 sessions after beginning psychotherapy. If you choose to decline a formal diagnosis, we will not update the GFE. It is within your rights to decline a diagnosis per state and federal guidelines. 

Common Diagnosis Codes at TheraVault, LLC Below are common diagnosis codes at TheraVault, LLC; however, the list is not exhaustive. With that said, diagnosis codes can change based on many factors. Please speak to your therapist with any questions or concerns.

  • Adjustment Disorder (F43.23)

  • Mental Disorder, Not Otherwise Specified (F99)

  • Depression (F32.9)

  • Anxiety (F41.1)

  • Bipolar (F31.9)

  • PTSD/Post Traumatic Stress Disorder (F43.10)


TheraVault, LLC recognizes every client's therapy journey is unique. 
How long you need to engage in therapy and how often you attend sessions will be influenced by many factors including

  • Your schedule and life circumstances

  • Therapist availability

  • Ongoing life challenges

  • The nature of your specific challenges and how you address them

  • Personal finances


You and your therapist will continually assess the appropriate frequency of therapy and will work together to determine when you have met your goals and are ready for discharge and/or a new "Good Faith Estimate" will be issued should your frequency or needs change.

​According to the American Psychological Association, “on average 15 to 20 sessions are required for 50 percent of patients to recover as indicated by self-reported symptom measures”. Additionally, they state that through the working relationship between the client and counselor sometimes the preference is for “longer periods (e.g., 20 to 30 sessions over six months), to achieve more complete symptom remission and to feel confident in the skills needed to maintain treatment gains”.  

So, it depends on several factors because everyone has unique counseling goals. Like any other relationship, it takes time to develop a therapeutic relationship with your counselor and identify your treatment goals, establish a plan of action, and work towards accomplishing them. Whatever your number of sessions will be, we will work together to meet your needs.  


​Common Services at TheraVault, LLC

  • 90791: Intake session ($150)

  • 90837: 53+ minute extended psychotherapy session ($125)

  • 90834: 38-52 minute psychotherapy session ($100)   

  • 90853: Group therapy session ($50)

Where services will be delivered. 

  • TheraVault, LLC provides services in the office and via teletherapy


TheraVault, LLC business address

  • 7736 Birchmont Drive, Chagrin Falls, Ohio 44022

​Provider Information


Good Faith Estimate

​For a good faith estimate: the amount you would owe if you were to attend therapy for 52 sessions in a year (weekly, without skipping any weeks for holidays, break, vacation, unplanned events/sickness, etc.). The "Good Faith Estimate" requires practitioners to provide an exact estimate and not a range. Out of an abundance of caution and transparency, we will only quote weekly appointments.

90791: Intake session ($175) plus 90834: 45-50 minute psychotherapy session ($125) for 51 weeks: $6,550
90791: Intake session ($175) plus 90837: 53+ minute extended psychotherapy session ($150): $7,825
90791: Intake session ($175) plus 90853: Group therapy session ($50) for 51 weeks: $2,725

The above examples are provided to give an idea of the financial expectations for a calendar year. The frequency and duration is dependent on your individual needs and goals.

We look forward to talking with you and answering any questions you may have about the “No Surprises” Act and Good Faith Estimates.

Good Faith Estimate Disclaimer

  • This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. 

  • The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill. 

  • If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill. 

  • You may contact us at or call 844.740.7846 to let us know the billed charges are higher than the Good Faith Estimate. You can ask us to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available. 

  • You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill. 

  • There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount. 

  • To learn more and get a form to start the process, go to or call 800-985-3059. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit or call 800-985-3059. Keep a copy of this Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount.


​This is the public disclosure of the “Good Faith Estimate

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